Here at World of Wallpaper we offer a number of shipping services to ensure you get your parcel, when you want it.
Standard delivery (3 to 5 working days) - all UK Mainland postcodes
£3.49 under £40.00
Free of Charge above £40.00
*Next Day delivery (exc weekends) (UK mainland) - order before 2pm (UK Mainland Only)
£4.95 under £75.00
Free of Charge above £75.00
Two Day delivery (Non-UK mainland) - order before 2pm
Worldwide Shipping available. We ship to the USA and Canada, Europe, Australia, New Zealand and many other worldwide countries. Please see shipping costs at checkout. Delivery to some countries may be suspended due to the coronavirus pandemic.
Estimated Worldwide Shipping Times - Ireland, France, and Germany 5 - 7 days. Other EU Countries 7 - 10 days. USA and Canada 10 - 14 days. Australia and New Zealand 10 - 14 days. All other Worldwide Countries 14 - 20 days
* The following postcodes are excluded from the Next Day Delivery. If 'Next Day Delivery' is selected for these areas it will take a minimum of two working days:
Aberdeen - AB
Shetland & Orkney - KW15-17; ZE1-99
Channel Islands - All Channel Island postcodes
Oban - PA61; 77-78; PA62-72; 74-75; PA73; 76; HS9-99; PH36-39; PH40-41; PA80; PH41-2; PH42-44
Kilmarnock - KA27-28; HS1-8
Inverness - IV41-51; 55-56; IV1-32; 36-40; 52-54; 63; AB37-38; 55-56; PH19-26; 30-35; KW1-14
BFPO - BFPO 01 - BFPO 999
Isle of Man - IM1-99
Isle of Wight - PO30 - PO41
Scilly Isles TR21-25
Please note: some wallpapers are shipped directly from the manufacturer. Specific delivery options and costs will be displayed at checkout which may differ from the options in this list.
Items not received must be reported to us within 30 days for UK orders, or 60 days for International orders. Please contact our Customer Service team at email@example.com if you believe your items have been lost in transit. Any items not received reported after this time may result in us being unable to process a replacement order or refund for you.
**PLEASE NOTE: Due to the coronavirus outbreak, we have extended our Returns Policy from 30 days to 90 days, to allow you to purchase with confidence.**
At World of Wallpaper we offer a hassle free, no quibble returns procedure and are happy to refund or exchange a product providing it's in a sealed fully re-sellable condition. Any items returned damaged will not be refunded, so we recommend using an insured courier to return items to us. Returns should be made within 30 days of purchase and in original, undamaged packaging. Please note the buyer is responsible for returning products and this must be done at the buyers cost. We are unable to refund any delivery charge.
Any damaged orders must be reported to our customer services team within 14 days of receiving your order. Please contact our Customer Service team on firstname.lastname@example.org with images of the damage and order details. Any damage reported after this time may result in us being unable to process a replacement order for you.
We advise that all rolls are inspected prior to hanging as a refund cannot be issued once the product has been hung. We also cannot be held responsible for decorator’s costs when goods are not inspected prior to hanging. In the event of a fault please contact us immediately. In most cases we will ask you to send a sample image of the product clearly showing the fault along with all the product labels – it is not usually necessary to return the entire faulty product. Please note that you should check all wallpaper products for faults before and during hanging and you should not throw away the product or labels until you have finished decorating and have contacted us with images of the defective product. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge.
Please note, samples cannot be returned.
How to Return:
If you would like to return any products to us, please print and fill in our returns form here.
Returns must be sent to:
World of Wallpaper
Unit 25B, Enterprise Business Park,
If you believe your wallpaper to be damaged or faulty, please click here for information on what to do.